As IWC-V membership grows, so, too, does the number of members who live alone or need special services. The current Coronavirus outbreak magnifies what we may all need to face at one time or another -- Convalescent Care.
Spanish convalescent assistance is more available than you might think, but it can take a while. Check out – SensAge Project - "Social Welfare Systems across Europe." A fascinating article - even though filled with charts, graphs, figures - on the differences between the European Union members' social services programs. Spain, not surprisingly, falls into the "Southern Mediterranean" model with its attendant strengths and weaknesses.
Beyond a network of close friends, the most-important resource we've found -- whether preventive or sustaining -- is the Telecom "call button," a 24/7 interactive emergency system. We also found a rather comprehensive listing of residential and day centers and home care (SAD) services. See listing below.
What follows is not complete, of course. Therefore, please pass along your experiences -- what worked for you. We will add them to the resource list so they can help others: services offered, agency involved, eligibility requirements, and contact information.
Send information to
MEDICAL EMERGENCY (servicios de urgencia)
+34 900 16 11 61
Register with your Embassy or Consulate in Spain – See IWC-V Resources Government
Download Emergency Contact form – add information to wallet
Items to include –
Name, address, phone (WhatsApp), email, DOB, date of information
Spanish NIE; SIP number
Primary/2nd (one Spanish speaker) – name, phone, email, relation
Primary Care Physician (PCP): name, address, phone, email
Medical Conditions – (as warranted)
Chronic Conditions (ie, diabetes, CHF); Recent Complications; Allergies
Medications – name/dose
RED CROSS - Cruz Roja
Easy, fast, reliable, affordable, available for all; English language assistance
Cruz Roja - Home-based Telecare System
Continuous support, preventive service to help people with disabilities, social isolation, elderly, illness, or to assist those in physical or social risk situations.
(English) +34 902 22 92
Services and Resources
Emergency call system: body device, "blue button" + router 24/7
Need land-line for router hook up 30€ a month -
Check in, check up services
Hold keys for emergency access to your home
Reminds abut medical appointments
Accompanies patients to appointments
SPANISH GOVERNMENT SERVICES
European Social Services - by Country
An exhaustive resource with background information. Bedtime reading with note paper and pen in hand. The link below explains which benefits people with physical, mental or sensory limitations can apply for, when they need total or partial support from someone else to carry out their daily basic activities.
Generalitat Valencia, Vice Presidency and Ministry of Equality and Social Services.
Lengthy overview and outline (with links) to services provided. Interesting reading, but not a place to begin while in the midst of a crisis.
Valencia Servicios Sociales - generally slow, bureaucratic, almost exclusively Spanish
Must be registered in the State Medical Plan (citizens/legal residents); Age 65+
Telephone ahead for an appointment
Municipal Office of Disabled Care (MAD) Mon-Fri 09:00-14:00
Amade de Savoy 11 (46010) +34 96 208 24 68
Municipal Social Services Centers Mon-Fri 09:00-14:00
Benimaclet, Campanar, Ciutat Vella, La Saida, Malicar, Nazaret, livereta, Patraix, Salvador Allende, Saint Marcel Li, Trafalgar
Center: Calle de meson de Morella 2 (46003) +34 96 208 41 67
Emergency contact button - interactive "red" call button necklace
Direct telephone connection to a 24-hour emergency service
Service includes frequent contact from the agency to the user
Daily Meal delivery - eligibility and cost based on income level
Someone must be at home to collect the meals
Disability Parking Permit
Financial aid for utility payments - process can take a long time
Meals on Wheels - Servicio de Comida a Domicilio +34 90 010 25 85
Spanish Federation for Senior Citizen Organisations (CEOMA) and Castilian Nutrition Union (UCALSA) joined forces to offer a home delivery service to senior citizens of any nationality. Cost of meals, which can be adapted to suit special diets, is €4 per day or €6 for a couple, and includes a starter, main course, dessert, bread and delivery.
Hospital Bulletin Boards -
Freelance nurses' aides post little pieces of paper with contact information
Residence for Seniors SARquavitae City of Arts
c/ Marques Dos Aguas 3, 2º C-D (46002) +34 90 209 53 10 - Ext. 08665
Listing of facilities in Spain – many in Valencia
Nursing Homes, Day Centers, Home Help, Residential Settings, Telecom, Protected housing
Selegna Residences for Seniors -
C/ Cruixidell 2 • Urb. Torre in Conill 46117 Bétera (Valencia)
www.selegna.es +34 68 771 63 86 +34 96 160 85 11
Residential (temporary/permanent); Rehabilitation, Convalescent, Spa. Emphasis on outdoor living – gorgeous facilities
Ballesol Residences +34 90 024 24 25
Convalescent, permanent residences, rehabilitation, family respit
Old Governor, C/ Gobemador Viejo 25, Valencia 46003 (Historic Center)
Fina Minguez +34 96 391 85 05
Playa Patacona, C/Mar Menor 1, Alboraya, Valencia 46120 (beach front)
María Luisa Vivas +34 96 356 77 12
Burjassot, C/ Commander Moreno 1A, Burjassot, Valencia 46100
María José Lassalle +34 96 390 22 30
Serreria, C/Maderas 12, Valencia 46002 (harbor area)
temporary or long stays, rehabilitation, family respit
Mayte Guerrero +34 96 331 71 80
Velterne, C/ Murta 1, Paterna, Valencia 46980 (Benemaclet)
Jesús Alcazar 961 356 501
Costa Blanca Resort, C/ Tramuntana 2, La Cala de La Vila, Villajoyosa Alicant (03570_
Alicia Sánchez +34 96 585 76 71
Assisted Living Residences – apartments, medical supervision
HOME: Avda. del General Perón, 36, Madrid (28020) +34 91 330 63 00
+34 90 045 65 85
Convalescent and Rehabilitation Centers
Nursing Home and Health Care Centers; Day centers
Home Care visits (24/7; 365); Home assistance support; Telecare
Adorea Apartment Retirement Residences (Girona, Seville)
VALENCIA – three residential locations email@example.com
Jardines de Liria, Partida Casa Carreres, s/n, (46160) +34 96 278 21 72
Residence for Largest City of Arts – includes Day Center
Carrer Joan Baptiste Muñoz 11, (46023) +34 96 337 51 70
La Nostra Casa-Vall de la Ballestera – cognitavly empaired day/residence
publicly owned by the City Council of Valencia; managed by DomusVi
Carrer de la Vall de la Ballestera 75, (46035) +34 96 205 96 30
Paseo del General Martinez Campo 46, Madrid (28010)
Home Care Valencia (SAD) Valencia
San José de Pignatelli 35, Valencia 46025 +34 963 49 74 33
Services: Temporary or permanent residence, day center;
Convalescent-Rehabilitation; Permanent medical staff & services
Angels Nursing Group -
Los Carasoles 27, Zurgena, Almeria (04650) +34 902 02 6468
Really an assisted retirement community, but may be of interest
HOME FOOD DELIVERY SERVICES
Order on line, delivered to home
Be on the look out for restaurants in your neighborhood that deliver orders. In addition, there are several delivery services that deliver from a variety of restaurants
Delivery service that works with over 650 restaurants in Valencia, since 2011. It's terrific -- clear, accurate, on time. Indexed according to cuisine types.
several Valencia Restaurants
Corte Ingles -
Free delivery above 100€ C-Ingles card; 125€ other charge cards
Same day delivery before noon; pick your own delivery time
Mercadona - +34 90 050 01 03
Mon-Sat 902 113 177; delivers between 07:00-22:00
Carrefour - Carrefour.es/supermercado
These are meals in various stages of preparation, specifically prepared for clients. Number of meals per week, special requests, final preparation varies according to the plan.
Article on the situation in Europe - including references to several companies.
Food in the Box - available in Valencia
Fit Kitchen Barcelona
Wrote to see if they had a Valencia branch - No response
Throughout Spain; might be "microwave" meal plan. Allows for special diets, including one called "bulk plan" to add muscle and weight - so often needed by convalescents. Can order a week's worth of meals - 1 or 2 per day.
TeleTaxi - specially adapted vans for wheelchair use
Ciudad del Aprendiz 17 (46017) +34 96 357 13 13
Official fares approved by the Valencia Regional Government
I particularly want to thank Diana Clifton-Sewell, Elaine Weckwerth, Jane Buck, Patricia Murray, Pamela Smith-Berry, Phyllis So, Renee Kemsley, and Susan Kaplan.
Their contributions have been invaluable.